If the individual is narrowly concentrating on the goal, to the exclusion of other relevant aspects of the problem situation, he is often unable to achieve a solution. The creative thinker must stand sufficiently detached from his work.’
Rule for Day 7 – Impact Analysis
It is now time to prioritize problems to be solved. Make sure no time is wasted on non-critical problems. Team members can critique and analyze each problem ruthlessly. Put them up on white boards in your innovation centre so that people live amidst them, feeling free to add their thoughts.
Task for the day
Choose problems which are high-value, big-ticket items for the company. The four key issues which you like to consider are: increasing revenues, reducing costs, improving customer satisfaction and improving employee participation.
Analyze each of the problem using the format given below:
Impact Analysis – Outcome
|Improving customer satisfaction
|Increasing employee participation
Have a long term goal and stick to it through difficult times.
Dr. Rekha Shetty